Delivery
How we get your bathroom to you.
Delivery cost
| Orders over £499 | Free |
|---|---|
| Small parcels (taps, valves, wastes, accessories) | £4.95 |
| Larger boxes (vanity units, toilets, basins, towel rails) | £16.95 |
| Pallet delivery (enclosures, baths, tall units) | £29.95 |
You pay one delivery charge per order, set by the largest item in it. Each product page shows its delivery charge. No VAT to add: these are the amounts you pay.
Where we deliver
We deliver to most of mainland England, Wales and Scotland. We don’t currently deliver to Northern Ireland, the Scottish Highlands and islands, the Isle of Wight, the Isles of Scilly, the Channel Islands and the Isle of Man. If you’re not sure about your postcode, call us.
How it works
Once you’ve paid, we place your order with our supplier and contact you to agree a delivery date. Your order is dispatched direct from the warehouse. Large items such as baths and enclosures come by pallet or two-person delivery, and we’ll tell you which before you pay.
When it arrives
- Check every box before you sign, and note any damage on the delivery note.
- Tell us within 48 hours if anything is damaged or missing.
- Keep the packaging until you’ve checked everything fits.
Questions? Call 0345 163 2196.